I’ve been using Twitter since 2009, with this account; @_KirstenT. I was encouraged to create an account whilst attending a student-alumni conference for my MSc in Technology Enhanced Learning, Innovation and Change. We used it as a back channel for the conference, to share our ideas and feedback on sessions.
Since then, my use has grown – massively. I have multiple Twitter accounts to support different (and focused) interests, which I find more helpful in terms of making clear my reason for being on Twitter, so those who choose to follow me, know what to expect.
Twitter recently turned 10 years old (on March 21st); if you haven’t seen the following birthday video, I suggest you watch it because not only does it celebrate how the platform has been used through the good, the bad and the fun times, it highlights just how powerful a tool it can be, when we give it a real purpose and put it to good use.
Starting in 🇦🇺 on 3/21 and moving across the 🌍, we thank you for 10 incredible years.
— Twitter (@twitter) March 20, 2016
Reasons to love Twitter
Twitter helps me…
- Connect with other likeminded people. Conferences and events that I attend usually have a hashtag which can be used to find other people who are also going to be attending the same event (and tweeting about it, with the hashtag).
- Increase my visibility through making new connections with people I would probably never have the opportunity to discover in person.
- Serve my community and get what I have to offer in front of a global audience.
- Learn. It is one of my primary informal learning spaces; I love participating in Twitter chats which not only support my learning but also enable me to discover new connections that share the same interests; so I also increase my visibility and expand my network. One of my favourite weekly chats is hosted by Buffer.
- Help others. In time of need (emergencies, natural disasters etc.), Twitter is a fantastic platform to share important information and bring people together.
- Feedback on events and experiences. If I’ve had a great experience with a product or service that is aligned with my Twitter account, I’ll let that individual or business know – it’s good to show some love on social media, when it’s deserved! 🙂
- Get support and potential solutions to problems. Ok, so most people do not like airing dirty laundry in public (always keep your digital footprint in mind), but sometimes we can get the quickest response to a problem on social media. A lot of big businesses have dedicated support accounts on Twitter, which demonstrate their dedication to serving their customers but also enable them to help when needed and sometimes calling isn’t an option.
- Crowdsource and research. I’ve previously used Twitter to crowdsource research participants for my dissertation and research trends, pain points, wants and needs via social listening.
These are just a few key reasons why I love Twitter
Do you use Twitter?
If you use it, what do you love about it? Let me know in the comments, below.